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Payments

Payments

Process contractor payments quickly and securely to 150+ countries. Support for multiple currencies, payment methods, and automated recurring payments.

Making a Payment

One-Time Payment

  1. Go to Payments → New Payment
  2. Select the contractor
  3. Enter the payment amount
  4. Choose the currency (defaults to contractor’s preferred currency)
  5. Add a description or invoice reference
  6. Select payment method (Bank Transfer, PayPal, Wise, etc.)
  7. Review and click Submit Payment

Batch Payments

Pay multiple contractors at once:

  1. Click Batch Payment on the Payments page
  2. Select contractors to pay
  3. Enter amounts for each contractor
  4. Add a batch description
  5. Review total amount
  6. Click Process Batch

Payment Status

Track payment progress:

  • Pending: Payment created, awaiting processing
  • Processing: Payment is being processed by the payment provider
  • Completed: Payment successfully delivered
  • Failed: Payment failed (with error details)
  • Cancelled: Payment was cancelled before processing

Recurring Payments

Automate regular contractor payments:

  1. Open a contractor profile
  2. Click Set Up Recurring Payment
  3. Configure:
    • Amount: Fixed payment amount
    • Frequency: Weekly, Bi-weekly, Monthly, or Custom
    • Start Date: When to begin
    • End Date: When to stop (optional)
    • Description: Payment description template
  4. Click Save

Recurring payments are automatically processed on the scheduled date.

Payment Methods

Supported Methods

  • Bank Transfer: Direct bank transfers (ACH, SEPA, SWIFT)
  • Wise: Fast, low-cost international transfers
  • PayPal: Instant payments to PayPal accounts
  • Cryptocurrency: USDC stablecoin payments (via Stripe Connect)

Payment Fees

Transparent pricing with no hidden fees:

  • Platform Fee: $15 per contractor per month
  • Transfer Fees: Vary by payment method and destination
    • Bank Transfer: $0-$5
    • Wise: 0.5-2% of transfer amount
    • PayPal: 2.9% + $0.30
    • Crypto: Network gas fees only

Multi-Currency Support

Pay contractors in their local currency:

  • 150+ currencies supported
  • Real-time exchange rates
  • Transparent conversion fees
  • Lock in rates for batch payments

Payment History

View and manage all payments:

  • Filter: By contractor, status, date range, or amount
  • Search: By description or invoice number
  • Export: Download payment history as CSV or Excel
  • Receipts: Generate payment receipts for contractors

Payment Notifications

Automatic notifications keep everyone informed:

  • Contractor: Email when payment is sent and received
  • You: Email confirmation and receipt
  • Team: Notifications for approvals (if enabled)

Payment Approvals

Set up approval workflows for payments:

  1. Go to Organizations → Settings
  2. Enable Payment Approvals
  3. Configure approval rules:
    • Require approval for payments over $X
    • Require approval from specific roles
    • Require multiple approvals
  4. Click Save

When enabled, payments require approval before processing.

Failed Payments

If a payment fails:

  1. You’ll receive an email notification
  2. The payment status shows Failed with error details
  3. Review the error (e.g., invalid bank details, insufficient funds)
  4. Fix the issue
  5. Click Retry Payment

Best Practices

  • ✅ Verify contractor payment details before first payment
  • ✅ Use recurring payments for regular contractors
  • ✅ Add clear descriptions to all payments
  • ✅ Review batch payments before processing
  • ✅ Keep sufficient balance for scheduled payments
  • ✅ Export payment history monthly for accounting

Security

All payments are:

  • Encrypted end-to-end
  • Processed through secure payment providers
  • Monitored for fraud
  • Compliant with financial regulations

Next Steps